Frequently Asked Questions - Billing and Payment

A 50% upfront payment is required before we start working on your project. When the project is completed, we will send you an invoice. The remaining 50% is due within 15 days of the invoice date. This payment policy may be relaxed on a case-by-case basis at our sole discretion and will be indicated explicitly in writing.

We accept PayPal which allows you to pay with all major credit cards, bank funds, e-checks, and existing PayPal funds. At this time we only accept PayPal.

We will provide a refund if you cancel a project before we've started any work. We will refund you in full minus any unrecoverable transaction fees. Once we've started working on your project, there are absolutely no refunds since we have already set aside time and resources for your project.

We will waive the second 50% payment if we do not deliver the work on time, although we can honestly say this has never happened.

We only accept United States Dollars (USD). All prices are listed in USD unless otherwise stated.

If payment is not received by the invoice due date, we will assess a 1.5% late fee and continue to add 1.5% every 15 days thereafter until payment is received.

If payment is not received within 30 days after the invoice due date, the account is considered deliquent. You will lose all rights to use the code we provide. We reserve the right to pursue all avenues available to us to recover the amount owed including, but limited to, sending the outstanding amount to collections and legal action. We will also notify both consumer and business credit reporting agencies of your deliquency. Account deliquency ends your relationship with CSS for Hire.

In short, if we work diligently to deliver quality work on time, we expect our clients to show us the same respect and make payments on time.

We work in good faith to resolve any issues that clients bring to our attention. We have a zero-tolerance policy against chargebacks. A chargeback ends your relationship with CSS for Hire permanently and we will no longer accept any work from you. A chargeback voids all existing contracts or agreements between our parties.