Frequently Asked Questions - Getting Started
Please fill out our order form and send over all files and instructions. Please be as descriptive as possible regarding how you want your design coded.
Basically, you should include instructions for anything that can't be inferred from just looking at the design. This may include:
- Fluid or fixed layout
- Whether you want the PSD sliced pixel-perfect
- Absolute ( /images/ ) or relative ( images/ ) file paths
It's important that you be very descriptive and specific in your initial instructions to avoid any issues. If we're unsure about something during the project, we will always ask you instead of assuming.
We strongly prefer designs in Photoshop PSD format with graphical elements in separate layers so we can take things apart and slice your design more efficiently. The design comp you send us should represent the final, complete look of your website.
If you must use a different format, we can work with you but know that there are limitations associated with various formats. For example, Illustrator AI files with vector graphics need to be rasterized and the conversion process causes excess anti-aliasing which makes straight edges look blurry and "dirty". Flat images like JPG's are very limiting in the slicing process.
Our order form allows you to upload a file (up to 15 MB) or specify a URL where we can download the file. If you need to send several files, please pack them into a ZIP or RAR archive. You can also email us the file directly or send a link for us to download the file.
If your design uses any custom fonts, you must send us the font files. Rollover states and other effects should be included in the PSD in complete form (do not just include a sample and ask us to replicate the effect in other areas).
We will reply within 1 business day with a price quote and schedule for completion if we are available to take on the project.
